Q: Are you approved by the Canadian Aviation Regulations of Transport Canada?
A: While the Transport Canada cannot formally approved a commercial business of our nature we have been appraised by the Transport Canada who gave us the green light as they deemed our operations exceeded the minimum requirements set by the CAR.  As of August 2015 new aviation laws were introduced allowing for operators to become officially certified by the CAR which we are currently working towards.


Q: How long does it take to perform a Drone operation?
A: A typical Drone operation takes a minimum of 3-4 hours to complete from start to finish depending on travel time.  Before an operation commences an initial risk assessment is undergone remotely in regards to the hazards, location, weather, airspace & aerodromes and allows us to determine if a Drone operation is viable.  On arrival at site we go through a second risk assessment to ensure the operation can continue and decide upon a final flight plan.  Once we’ve captured everything on film we return to the office and edit/transfer the footage for you.


Q: How many operators are involved?
A: A large portion of our work requires a single operator and camera operator while Drone operations involving events and high risk locations requires additional ground crew.  Complex aerial videography work requires an additional operator, nominally a pilot + camera operator to capture unique footage that is impossible to capture with a single operartor.


Q: Is travel included in your prices?
A: Yes, our prices include 1 hour travel time and you will be charged accordingly for additional travel time beyond this.


Q: How long does it take to set up?
A: On arrival we can be in the air in 30 minutes as we perform a final risk assessment of the Drone, location and finalize flight plans.


Q: What altitude can you fly to?
A: We can fly our Drones to a maximum altitude of 400ft which is approx. 120m and the Drone must remain in line of sight at all times.  When flying in controlled airspace we have to fly according to the restrictions imposed by Transport Canada.


Q: Are you able to see what the camera is filming?
A: Our Drones come equipped with a video transmitter that sends 720p HD video feed back to the pilot and camera operator. This allows us to position the Drone in the desired location to achieve optimum results.  The video feed can be displayed on additional monitors if required and using Lightbridge technology they can transmit live 720p HD video suitable for live broadcasts.


Q: When is the best time to shoot?
A: For best results we recommend fine days with blue skies as with all forms of photography & videography lighting is key.  That said some projects require us to film on overcast days especially for videography work as this often fits in with the project.


Q: Can your Drone fly inside buildings?
A: Yes but it depends on the building and as long as there’s room to manoeuvre safely. Our Inspire 1 Drone is approx 70cm wide with additional sensors when GPS lock cannot be obtained.


Q: How much room do you need to land and take off?
A: Our skilled & experienced pilots are able to launch/land the Drones where space is limited and where possible.


Q: Can the drone be flown at night?
A: We can fly at night but as a shielded operation which means within 100m of a structure and no higher than the structure.  If the operation requires to go beyond this we need full approval from the Transport Canada beforehand.


Q: What weather conditions restrict flights?
A: We cannot fly our Drone during rain, snow or winds exceeding 35km/hr or 20 knots. While our drones have both altitude and GPS lock, too much wind makes taking smooth shots for videography more difficult.


Q: Can you fly over people and private property?
A: While our operations are covered by public liability insurance in order to fly over people and private property we must first gain permission to do so.  Private property includes cars, land, boats, property, etc.  We also cannot fly over crowds due to health and safety concerns and the inability to get everyone’s permission.


Q: What are your views in regards to privacy of others?
A: From time to time people raise their concerns in regards to privacy and Drones.  While we respect other peoples privacy we also do not intentionally film people against their wishes as we are focusing solely on the project in mind.  More often than not when Drones are high in the sky it’s impossible to determine characteristics of people on the ground and to do so you really have to fly up close as the camera’s are fitted with wide angle lenses with no zoom capabilities.   While people raise concerns about camera’s attached to Drones they never express their concerns about camera’s on mobile phones or being caught on CCTV either on the street, motorway or while they’re out shopping.  Camera’s have been around for decades are are here to stay and each and everyone one of us have been caught on someone else’s camera at some point  in the past and will continue to do so in the future.


Q: What camera’s do you use?
A: For Drone aerial work our drone carries either the DJI X5-X5R camera with a 16MP Micro Four Thirds sensor and Panasonic Lumix lenses that shoot 1080 or 4k video.   


Q. What flight times can you achieve?
A. Flight times are generally around the 21 min mark – depending on the flming. We have plenty of sets of batteries and a generator for charging in the field. So we can fly all day if required.


Q. How is the Drone powered?
A. The Drone and all its systems are electric powered. So it’s very quiet and no fumes! Gotta keep our carbon footprint down.


Q. Are you insured?
A. Yes! We take safety very seriously but in the unlikely event of a mishap we have liability insurance of $2,000,000 that covers us for public liability and medical.


Q. What size digital file do you provide for 360 degree flat panorama shots?
A. Using our most common lens our 360 degree flat panoramas yield an industry leading resolution of 22,568 x 4368 pixels. This is the equivalent of a 98.5 megapixel image. This ultra high resolution image allows for large format printing useful for marketing center displays, banners, and other large visual presentations.


Q. How can I best use your Aerial Tour technology?
A. Past clients have used our unique Aerial Tours to showcase future views of developments by implementing the use of a large LCD screens within their offices. This allows buyers to visualise precisely what the view will be from any unit and engages buyers in an exciting interactive display. Additionally Aerial Tours are extremely useful in marketing luxury properties where buyers are worldwide. Our Aerial Tours really bring the property to the prospective buyer in a way that conventional photographs cannot.


Q. Can you travel nationally and internationally?
A. Yes.